Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of codealiens.com, our intake, trial, membership, payment, communication, and professional service offerings (collectively, the “Services”). “CodeAliens,” “we,” “us,” and “our” refer to CodeAliens, a subsidiary of Corvix Group LLC and powered by L-Evate Software Group LLC. “Client,” “you,” and “your” refer to the individual or entity accepting these Terms or using the Services.

By using the Services, starting a trial, purchasing a Rescue Sprint, or submitting a request, you agree to these Terms. If you are accepting these Terms for an entity, you represent that you have authority to bind that entity. If you do not agree, do not use the Services.

1. Services and Scope

CodeAliens offers website development, conversion-focused builds, technical implementation, integrations, API and webhook connections, tracking work, automation support, diagnostics, and related professional services. The specific work, priority, timing, dependencies, deliverables, acceptance criteria, and any fees beyond your membership will be described in a written scope, delivery plan, order form, statement of work, project board, or other written confirmation accepted by CodeAliens (each, a “Work Order”).

Membership capacity, response objectives, and estimated delivery times are service targets, not guaranteed completion dates. Actual timing depends on scope clarity, complexity, client responsiveness, availability of access and assets, third-party platforms, security/compliance requirements, approvals, and other dependencies. CodeAliens may decline, pause, re-prioritize, or separately quote work that is outside the purchased plan, technically unsuitable, unlawful, unsafe, dependent on unavailable third parties, or materially different from the original request.

2. Trials and Memberships

Unless a checkout page or Work Order states otherwise, the Command Center Trial lasts seven (7) calendar days from enrollment. The trial is designed to provide onboarding, discovery, a technical or conversion scan, request-board setup, and a prioritized delivery plan. The trial does not promise custom coding, deployment, or a completed deliverable during the trial period.

When you enroll in a trial for a recurring plan, you authorize CodeAliens and its payment provider to charge your selected payment method the disclosed recurring price and any applicable taxes after the trial ends, unless you cancel before the cancellation deadline shown at checkout or in the confirmation notice. The selected plan, renewal cadence, trial period, price, and any setup fee will be displayed before you submit payment information.

Public pricing may change for future purchases or renewal periods on notice where required by law. A Work Order may include different pricing, taxes, fees, deliverables, or commercial terms. If a Work Order conflicts with these Terms, the Work Order controls solely for that Work Order.

3. Payment, Cancellation, and Refunds

You agree to provide current, complete, and accurate payment and account information, and you authorize recurring charges as described at checkout. You are responsible for all applicable taxes, duties, governmental charges, and payment-provider fees, except taxes based on CodeAliens’ net income. If payment fails, is reversed, or becomes overdue, we may pause new work, limit access to the Services, require an alternative payment method, or exercise other lawful remedies.

You may cancel a trial before its renewal deadline to avoid the first recurring membership charge. You may cancel an active membership before its next billing date, unless a Work Order specifies a different commitment. Cancellation stops future renewal charges but does not automatically create a refund for amounts already paid or for work, reserved capacity, or third-party costs already incurred. Refund decisions, where any, will be governed by the applicable Work Order, checkout terms, and mandatory law. To request cancellation or billing help, email [email protected].

4. Client Responsibilities

You are responsible for providing a complete, accurate, and lawful brief; timely feedback and approvals; necessary content, assets, credentials, technical access, and permissions; a point of contact with authority to make decisions; and any third-party licenses, consents, or platform accounts needed for the work. You represent that you have the right to provide all materials, systems, content, data, and instructions to us.

You will not use the Services to transmit unlawful, infringing, deceptive, harmful, abusive, discriminatory, or malicious content; to violate privacy, data-protection, consumer-protection, export-control, or other laws; to interfere with systems or networks; or to request actions that would cause CodeAliens or others to violate law or contractual obligations. You remain responsible for your business decisions, public claims, legal compliance, customer communications, and the operation of your business systems.

5. Changes, Out-of-Scope Work, and Third Parties

Work often changes after a project begins. If you request a material change in scope, approach, functionality, deliverables, or timing, CodeAliens may provide a revised estimate, create a new Work Order, or schedule the change in a future delivery lane. Work not expressly included in the applicable Work Order or plan capacity is out of scope.

Many Services depend on third-party platforms, APIs, hosting providers, payment processors, app marketplaces, browsers, internet connectivity, and client-controlled systems. CodeAliens does not control and is not responsible for third-party availability, policy changes, outages, data loss, security incidents, rate limits, feature changes, or decisions. Third-party fees are your responsibility unless a Work Order expressly states otherwise.

6. Intellectual Property

As between you and CodeAliens, you retain ownership of the content, data, trademarks, and materials that you provide to us (“Client Materials”). You grant us a limited, non-exclusive, worldwide, royalty-free right to use Client Materials solely to perform, support, and improve the Services and as otherwise necessary to comply with law.

Subject to full payment of all amounts due for the applicable Work Order, CodeAliens assigns to you its right, title, and interest in the custom deliverables specifically created for you under that paid Work Order, excluding CodeAliens’ pre-existing materials, tools, templates, processes, know-how, libraries, generic code, components, concepts, and any third-party materials (“CodeAliens Materials”). To the extent CodeAliens Materials are embedded in a deliverable, CodeAliens grants you a non-exclusive, perpetual, worldwide license to use those embedded materials solely as part of that deliverable. You may not resell, sublicense, or extract CodeAliens Materials as standalone products without written permission.

Open-source software and third-party tools are subject to their own licenses. You are responsible for complying with applicable third-party license terms after delivery. CodeAliens may use general knowledge, skills, experience, ideas, and techniques retained in unaided memory, provided it does not disclose your Confidential Information.

7. Confidentiality and Access

Each party may receive non-public information from the other that is identified as confidential or should reasonably be understood as confidential (“Confidential Information”). Each party will use the other’s Confidential Information only to perform or receive the Services and will protect it with reasonable care. Confidential Information does not include information that is publicly available without breach, already known without a confidentiality duty, independently developed without use of the other party’s confidential information, or rightfully received from a third party without a duty of confidentiality.

Where access credentials, systems, or personal data are needed, you should provide the least-privilege access reasonably required and promptly revoke access when no longer needed. You should not provide passwords, payment-card data, highly sensitive personal information, or regulated data unless the parties have specifically agreed in writing on an appropriate secure method and safeguards.

8. Feedback and Portfolio Use

If you provide suggestions or feedback, you grant CodeAliens a non-exclusive, worldwide, perpetual, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation. CodeAliens will not publicly identify you or display confidential work in a portfolio without your prior written permission, unless a Work Order states otherwise.

9. Disclaimers

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, EXCEPT TO THE EXTENT EXPRESSLY STATED IN A SIGNED WORK ORDER. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CODEALIENS DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND RESULTS.

CODEALIENS DOES NOT GUARANTEE REVENUE, LEADS, CONVERSION RATES, SEARCH RANKINGS, PLATFORM APPROVAL, ADVERTISING PERFORMANCE, CONTINUOUS UPTIME, ERROR-FREE OPERATION, DATA RECOVERY, OR THAT ANY SERVICE WILL MEET EVERY CLIENT REQUIREMENT. You are responsible for reviewing and testing deliverables, maintaining backups, and obtaining independent legal, security, compliance, tax, financial, or other professional advice when needed.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CODEALIENS, CORVIX GROUP LLC, L-EVATE SOFTWARE GROUP LLC, AND THEIR RESPECTIVE OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE FOREGOING PARTIES ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO CODEALIENS FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. Some jurisdictions do not allow certain exclusions or limitations, so these limits may not apply to you to the extent prohibited by law.

11. Indemnification

You will defend, indemnify, and hold harmless CodeAliens, Corvix Group LLC, L-Evate Software Group LLC, and their respective owners, officers, employees, contractors, agents, affiliates, and service providers from and against claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your Client Materials, your instructions, your systems, your use of the Services, your violation of these Terms, or your violation of applicable law or third-party rights. CodeAliens will promptly notify you of a claim for which it seeks indemnification, subject to your duty not being excused by a delay that does not materially prejudice your defense.

12. Termination

Either party may terminate a Work Order or active membership as specified in the applicable Work Order, checkout terms, or these Terms. CodeAliens may suspend or terminate access immediately if it reasonably believes there is nonpayment, fraud, security risk, misuse, unlawful activity, a breach of these Terms, or a risk of harm to CodeAliens, a client, a third party, or the Services. Upon termination, you remain responsible for all amounts accrued before termination and for any non-cancelable third-party commitments you authorized. Sections that by their nature should survive will survive termination, including payment obligations, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. Before filing a formal claim, the parties agree to attempt in good faith to resolve the matter by written notice sent to the contact information below. Any legal action arising from these Terms must be brought in the state or federal courts located in Wyoming, and each party consents to jurisdiction and venue in those courts, unless mandatory law requires otherwise.

14. Changes to Terms

We may update these Terms from time to time. The Effective date above shows the most recent revision. Updated Terms apply when posted, except where mandatory law requires additional notice or consent. Your continued use of the Services after updated Terms take effect constitutes acceptance to the extent permitted by law. Material changes to an active Work Order will not modify that Work Order without mutual written agreement, unless the Work Order expressly permits it.

15. General

These Terms, the Privacy Policy, applicable checkout terms, and each accepted Work Order form the entire agreement between you and CodeAliens regarding the Services and supersede prior discussions about the same subject matter. If a provision is unenforceable, the remaining provisions remain in effect. A waiver must be in writing and applies only to the stated instance. You may not assign these Terms without our prior written consent; CodeAliens may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of substantially all related assets. There are no third-party beneficiaries except the expressly protected CodeAliens-related parties in the limitation of liability and indemnification provisions.

16. Contact Us